Diabetes Pilot App Reviews

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No customer service, no improved service for cost increase

We’re done with this app. My wife and I were using it to help manage our three-year-olds diabetes. It was good to start, but we ran into many problems with syncing data between the app on my wife’s phone and then getting that data onto my phone. We’ve both paid for the subscription but the app kept failing at syncing with the computer. The fact that we have to sync with the computer to get the information between our respective phones was another frustration. I wrote to Diabetes Pilot with questions and suggestions (maybe allow Dropbox syncing?) and didn’t hear anything back. We’re now going to use a free app supplied by our glucometer manufacturer. This new app deals with the shortcomings we experienced with Diabetes Pilot (easy syncing between our respective phones) and it allows our glucometer to send data directly to our phones. If you can get a OneTouch glucometer and have an iPhone, go with that.

Great App

Recently diagnoses with diabetes and literally contains everything I need to track the management of my diabetes. Excellent notes feature and the ability to place entries that are not strictly about diabetes. The saved foods save me a lot of time. Highlt recommended,

Waited and worth it!

Had pc version for two years with type2 and it really helped. Swithed to Mac a year ago and the consequesnce was that Diabetes Pilot was not supporting Mac. I ended up talking with the founder of Diabetes Pilot and he assured me that it would be developed down the road. Well, it is here and I have updated to the Mac and with ease was able to synch wirelessly through my iPhone and Im very happy to be back on line. In the meantime I was reclassified to adult onset type1 and am even more happy to have the Diabetes Pilot tool to aide in the management of the disease.

A Must Have App for Any Diabetic or Pre-Diabetic

Ive been using (and totally pleased with) the mobile version of Diabetes Pilot for several months and am so excited to now have the desktop version for the Mac as well. This app is a fantastic tool for anyone serious about managing their health and diabetes. I am a diet controlled pre-diabetic and the detailed, complete, and totally user programmable food database is an invaluable tool for me and far surpasses any other app or product out there. Add to this the other features of glucose, medicine, weight, exercise, and BP tracking and this app is an act of genius and caring support on the part of its developers. Clearly, these people know what managing this disease entails and have put a great deal of thought and effort into creating a truly helpful tool for us. THANK YOU, THANK YOU, THANK YOU!!!

Worth every penny

Having the phone sync and ease of info entry is great. The controls are clear and easy to find. No other program I have found has been worth keeping. I would recomend this to anyody. My only complaint is that I have to find and re-open the database file every time I restart the program, and that I cant edit meds (only add) after creating the DB. Neither of those are even close to deal breakers though. This is worth every nickel, I would buy again. My doctor definately appreciates the charts and logs that I bring with me now.

finally

I finally have a simple chart and guide all in one……..I can print and take to my appointments….well worth the $40……..I have a happy face!

A Great Tool for Diabetics

As a recently diagnosed diabetic, I am very grateful to the authors of this program. I showed reports to my dietician and she was impressed. You have made living with a life changing disease a little easier. Special kudos on the comprehensive food info. Now, if I could only download info from my Accu-Chek Compact Plus...

Excellent Tool & Excellent Support

I have been using this software for a few months now and I find it to be perfect. It has everything I need in it, as well as the iPhone app which syncs data back and forth (which is amazing). I also recetly found a bug in this version, I e-mailed their support team and it was fixed in about a week. They gave me a version to use in the interim, while the new version is being approved for the App Store. If you are diabetic and want a great app for managing your sugars, carbs & calories, weight, exercise, medication, etc. This is your app!

Purchased Today….Needs Sync Improvement…...

I am looking for an app that will track my glucose, and provide reports that I can send to my doctor. Ive been using "My Net Diary" to track my daily diet. Not particularly happy that blood glucose cannot be tracked on my iPhone. Would consider using this app to track my diet, but the sync procedure is entirely manual. The folks at Digital Altitudes should contact the "My Net Diary" developers to learn how to automatically sync the desktop and handheld device immediately upon entry. I can enter a meal on my handheld, then check my desktop just seconds later. All synced. I do not have to make sure my Wifi is on, or my app is open. A $30 app should be able to do that. Still playing with the app to determine if it was a waste of time and money. Ive been using this app for a few days now. Thought it would be fair to update my evaluation. After a day of using the app, I decieded that I simply paid the price of admission just to get an Excel spreadsheet(s)…..but it offers some REALLY NICE spreadsheets. I love the interface. Very easy to use,a nd intuitive. Hardly read the instructions for use. I am not using the food part of this application. Teh database seems weak to me, especially compared to My Net Diary and Calorie King. This might be an unfair criticism. Ive had three months to create my own food list on My Net Diary, and used information pulled form Calorie King very liberally. Still both those apps cater to weight loss. No problem, it is just one icon away on my iPhone, with iMac back up, It would have been a great option have a Diabetes Pilot-Lite app that omitted the food entry, and drop the price by $20. But, Hey, everyone has to cover expenses and earn a living. I do wish that automatic syncing would become the standard for Diabetes Pilot. For now, Ill go through the extra steps to force sync this app. Upgraded my rating to four stars, I find this app very useful, and helpful toward my goal of better health. After a few days use, I do not regret the purchase.

Nicely Done

Just downloaded for the iPhone and the MacBook Pro Retina. Worked the first time and every time there after. Type II Diabetes is always a challenge and having a Mobile Assistant like Diebetes Pilot helps in many ways. Like having a coach in your pocket. Now if it only integrated to Accu-Check Aviva and my Pedometer iFit I would be smiling ear to ear. The WiFi integration was flawless by the way and Im on 10.8.1 of Mountain Lion which has been quite the experience for old and new application support. Nice work DP Engineers

Great program, can recommend; developers do a good job of addressing customer requests

This is a great product, and I used it years ago when it first came out. I am using this on a macbook with Mountain Lion, and I find that there is no way to increase the screen view to make it easier to read, which I ask developers to add in the next version. Also, please add to the food database (the idea and ease of adding food is wonderful!!!) an auto recalculate for portion size. Unless I am doing it incorrectly, I enter a food, say 1 egg, and have the option to change quantities. While the quantities may change in my entry to 2 eggs, no food value recalculates, and the instruction notes seem to suggest that I am to manually calculate each cell in the database. This needs to be, and can be easily, automated. Otherwise, great program and wonderful way to keep bg in close view.

Just spectacular!

Ive been a diabetic since 1999 and always had to rely on Excel spreadsheets to record my blood glucose readings. With this app, Im able to record so much more and able to provide my doctor with information that he actually needs in order to keep my glucose and insulin levels controlled. I just recently moved out of a nursing home after having been there for 6 long years - my blood glucose readings were recorded for me. Ive been out on my own for only two weeks now and I scoured the Internet for a really good charting app. This one is the best.

Diabetic pilot

Very disappointing. I used this application along with its iphone version. I finally stopped using this application for the following reason. food database extremely lacking data. As a result data entry became over wellming. Even simple raw foods were missing. Needs to interface with large food database using complete store inventory. At first application looks great but the means of data entry and lack of food database is a big problem. Better way of searching food database is needed. Storing meals is good idea but searching for meals in not very good. Application needs "in application" option to expand food database. A spreadsheet of data entry would be better. Application does have a CVS interface but if you use a spradsheet for data entry, this would be very time consuming trying to move data from external spread sheet into application. Application really needs a lot of work to become usuable.

problem working under OSX 10.9

starts but will not open my data file

Food almost Impossible

This program could be so much more but it is just frustration to the Nth degree. It does not recalculate edited foods. If your food is onions your choice is 1 cup. You van edit that to .25 cup but one must then go through and do the math for every bit of nutritional information for 1/4 cup of onions. This program is nothing but a spreadsheet that only wants you to use what they have. Editing can be done, but it’s a nightmare!

Abysmal

Extremely poor UI. Way too much dragging and dropping. Instead of D&D, they should have created a simple “Add” button. And favorites are useless. The manual says to select a food and click the check box to add it to favorites, BUT THERE IS NO CHECKBOX!!! Searching for help is useless. When you open the DP help and search for something, it opens the MAC help! This software is garbage. An absolute waste of money!

The Desktop Version Is Very Unstable

I’ve been faithfully using this app for 3 months now keeping detailed records of my meals, glucose readings, weight, blood pressure and exercising. I’m finding the longer you use this app the more helpful the feedback you get in the reports becomes. I’m looking forward to the results of my next HbAiC test results to see how close the actual is to Diabetes Pilot’s estimate. I’ll find that out this week. I use the iPhone, IPad and Desktop versions of Diabetes Pilot. I am very satisfied with the overall performace of the iPhone and iPad versions. The desktop versions, however, often crashes, expecially when I try using a filtered view. After crashing several times in a row, the filtered view will eventiually show. You would think the desktop version would be bug proof for how much they charge for it. I don’t have that problem with the iPhone or iPad versions. I would not hesitate giving this app a 4 or 5 star review if it didn’t crash so much. The numerous report options this app has is very helpful with monitoring my Type 2 diabetes. The food database could be improved to include more brands. I use another app to determine the nutrition values of my meals and copy the total in to Diabetes Pilot. The app is useful for develping meals frequently eaten that don’t change in portions. Adjusting portion sizes can be a pain. Finally, syncing between my iPad, iPhone and Desktop is easy and flawless. I’ve not experience any problems at all when I sync.

Works for what I need, but could improve

I use it to watch weight and monitor and graph glucose levels. So far, I keep wishing that I could do something specific with it, only later to find accidentally how to do it. This means that it is powerful, but not intuitive, The user interface could use some work, and you should be able to set target ranges for each catagory of BG levels instead of having to change preferences each time you change a graph, for example I have a target of 110 after fasting and 140 after a meal, but I can only pick one range that applies to all levels at one time. Or maybe I just haven’t stumbled on that one yet. Also, there is a small bug where I have to shut DP down every once in a while, or it won’t update graphs with the new data. Not a big deal, but annoying.

Needs Yosemite Update

Good program but crashes under Yosemite. Needs update.

Overdue for an Update

Crashes every time I try to add blood pressure or weight. This bug exists since the Yosemite upgrade. Usability “just okay”. Could definitely use a cosmetic uplift.

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