No customer service, no improved service for cost increase

We’re done with this app. My wife and I were using it to help manage our three-year-olds diabetes. It was good to start, but we ran into many problems with syncing data between the app on my wife’s phone and then getting that data onto my phone. We’ve both paid for the subscription but the app kept failing at syncing with the computer.

The fact that we have to sync with the computer to get the information between our respective phones was another frustration. I wrote to Diabetes Pilot with questions and suggestions (maybe allow Dropbox syncing?) and didn’t hear anything back.

We’re now going to use a free app supplied by our glucometer manufacturer. This new app deals with the shortcomings we experienced with Diabetes Pilot (easy syncing between our respective phones) and it allows our glucometer to send data directly to our phones.

If you can get a OneTouch glucometer and have an iPhone, go with that.

Sheps78 about Diabetes Pilot, v1.4.3